Scope. These Terms apply to all websites operated by Grateful Integrated Global Concept Ltd and its subsidiaries, including Grateful Heart Property Limited and Grateful Prime Ventures (the “Group”, “we”, “us”, “our”). By accessing any Group website, you agree to these Terms. If you do not agree, please do not use our websites.
1. About our websites
Our websites provide general information about the Group, its companies, services, properties, products, and contact channels. Content is provided for informational purposes and does not constitute a binding offer, legal advice, financial advice, or professional consultancy unless expressly agreed in a separate written contract.
2. Eligibility
You must be at least 18 years old and capable of entering into a binding agreement under applicable law to use our websites. If you use our websites on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3. Permitted use
You may use our websites only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the websites in any way that violates applicable laws in South Africa, Nigeria, or your jurisdiction
- Attempt to gain unauthorised access to our systems, networks, or data
- Introduce viruses, malware, or other harmful code
- Scrape, harvest, or collect data from the websites by automated means without our prior written consent
- Interfere with or disrupt the operation or security of the websites
- Misrepresent your identity or affiliation when submitting enquiries or forms
- Use content from the websites for commercial republication without permission
4. Enquiries and forms
When you submit a contact form, newsletter sign-up, or other enquiry, you agree that the information you provide is accurate to the best of your knowledge. Submitting an enquiry does not create a client, supplier, or partnership relationship until confirmed in writing by the relevant Group company. We may decline or redirect enquiries at our discretion.
Personal information submitted through our websites is processed in accordance with our Privacy Policy, which incorporates protections under POPIA (South Africa) and the NDPA (Nigeria).
5. Intellectual property
All content on Group websites — including text, graphics, logos, images, layouts, and software — is owned by or licensed to the Group and protected by copyright, trademark, and other intellectual property laws. You may view and print pages for personal, non-commercial use only. You may not copy, modify, distribute, sell, or create derivative works without our prior written consent.
“Grateful Integrated Global”, “Grateful Heart”, “Grateful Prime”, and related logos are trademarks of the Group or its affiliates. Unauthorised use is prohibited.
6. Property and product information
Property listings, development details, product descriptions, pricing references, and availability information on our websites are subject to change without notice. Images, renderings, and floor plans may be illustrative. You should verify all material details directly with the relevant Group company before making decisions.
7. Third-party links
Our websites may link to third-party websites or services (including social media platforms). We do not control and are not responsible for the content, policies, or practices of third parties. Access to third-party sites is at your own risk.
8. Disclaimer of warranties
To the fullest extent permitted by applicable law, Group websites and their content are provided on an “as is” and “as available” basis. We do not warrant that the websites will be uninterrupted, error-free, secure, or free from viruses. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not permitted by law.
9. Limitation of liability
To the fullest extent permitted by applicable law, the Group and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunities arising from your use of (or inability to use) our websites.
Our total aggregate liability for any claim arising out of or relating to these Terms or your use of the websites shall not exceed the amount you paid to us (if any) for the specific service giving rise to the claim in the twelve (12) months preceding the claim, or one hundred United States dollars (USD 100), whichever is greater, except where liability cannot be limited under applicable consumer protection or data protection laws.
10. Indemnity
You agree to indemnify and hold harmless the Group from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of our websites, except to the extent caused by our wilful misconduct or where indemnity is not permitted by law.
11. Privacy and cookies
Your use of our websites is also governed by our Privacy Policy and Cookie Policy. By using our websites, you acknowledge that you have read those policies.
12. Suspension and termination
We may suspend or restrict access to our websites at any time for maintenance, security, legal compliance, or other operational reasons. We may also block access where we reasonably believe you have violated these Terms.
13. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of law principles, except where mandatory laws of your country of residence provide otherwise.
Users in Nigeria retain rights and protections under applicable Nigerian law, including the Nigeria Data Protection Act 2023. Nothing in these Terms limits your statutory rights as a consumer or data subject under POPIA, the NDPA, or other non-excludable laws.
Subject to mandatory provisions, disputes shall be submitted to the exclusive jurisdiction of the courts of Johannesburg, Gauteng, South Africa. We may also bring proceedings in the courts of your country of residence where required by law.
14. Changes to these Terms
We may revise these Terms from time to time. The “Last updated” date at the top of this page indicates when changes were made. Continued use of our websites after updated Terms are posted constitutes acceptance of the revised Terms, where permitted by law.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
16. Contact
For questions about these Terms:
- Email: legal@gratefulintegratedglobal.com
- General enquiries: info@gratefulintegratedglobal.com
- Postal: Grateful Integrated Global Concept Ltd, Sandton City Office Tower, Sandton, Johannesburg, Gauteng, South Africa